Wednesday, April 15, 2015

Pet Peeves: The overly detailed receptionist

Receptionist:  Hello, this is Anonymous Law Firm, how may I help you?

Me:  This is Pat, is Joe in?

Receptionist: Did you say this is Cat?

Me:  No, Pat.

Receptionist:  Todd?  (No joke, about 25% of the time when I've said Pat, they ask me if I said Todd).

Me:  No, Pat, P, A, T.

Receptionist:  Okay Todd, may I ask whom you are calling?

Me;  Um, Joe.

Receptionist:  Are you an attorney?

Me:  Yes.

Receptionist:  And may I tell him why  you are calling?

Me:  I'm returning his call.

Receptionist: And what did that concern?

Me:  Whatever it was that he was calling about. He called just five minutes ago.

Receptionist: And what was he calling about?

Me:  Um. . . I'm sure he knows.

Receptionist:  Shall I see if he is in?

Me: That'd be great, thanks.

Pause. . . . .

Receptionist:  He says he's not in.

Me:  Really, he asked me to call him?

Receptionist:  Well Todd, would you like to leave a message.

Me:  The name is Pat, and yes I'd like to leave a message.

Receptionist:  Todd, would you like to leave that with me or his voice mail?

Me:  Does he check his voice mail?

Receptionist:  Yes.

Me:  I'll take voice mail.

Receptionist:  Okay, what is your message.

Me:  Umm, I'd like voice mail.

Receptionist:  Okay, I'll let him know that.

Me:  No, wait, I'd like to leave him a message on his voice mail.

Receptionist:  And will he know who you are?

Me:  I hope so, he called me five minutes ago and we have only one case together, I think he'll know which one that is.

Receptionist:  And whom shall I tell him he is calling?

Me:  Pat.

Receptionist: And what shall I say this is about, Cat?

Me:  No, Pat, and I'm returning his call.

Receptionist:  And what was he calling about, Todd?

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