Thursday, February 17, 2011

Office machinery and the written word.

Just recently, I resumed using the Dragon voice recognition system for dictation. For those not familiar with it, it's a program that jacks into your computer, and you speak into a microphone
which then processes the spoken word immediately into print. This is the second time I've experimented with. The first time, I grew frustrated with it and, after the system collapsed, I abandoned using it and simply typed things out on my computer. I'm a pretty fast typist, so this was working well, but any way you look at it, it's slower than speaking. This time around, the Dragon system seems to be working very well, so I've very happy with my resumed use of it.

Anyhow, what a revolution in the process of generating pleadings and letters this is. When I first started practicing law, some 21 years ago, we were using Dictaphones. Now those are practically a thing of the past. For those not familiar with them, a Dictaphone is a specialized tape recorder that allows the speaker to dictate the document. This ended up, at that time, in an audiotape which was handed over to the secretary, who then listened to it and typed out the document. The secretary handed that back to you, and then you manually red lined it for changes. This process could take some time.

This, of course, was an improved process of dictation as compared to the original one, which entailed calling a secretary in to your office and dictating the document to her. She took it down in shorthand. My mother, who had worked as a secretary in the 40s, 50s and 60s, could take excellent shorthand as a result of this process. Now, shorthand is nearly as dead of written language as Sanskrit.

Even earlier than that, legal documents were processed through a scrivener, a person whose job was simply to write legibly. That person wasn't normally the lawyer.

I'm not sure if this entire process is really quicker than the older methods, but it is certainly different. My secretary only rarely sees a rough draft of anything. That rough draft goes on my computer, and I edit it from there. About 80% of the time, by the time I have a secretary proof read a document, it is actually ready to go. Those entering the secretarial field, for that matter, generally no longer know how to take shorthand or even how to work the Dictaphone machine. They're excellent, however, on working the word process features of a computer.


All this also means, fwiw, that the practice of law, at least, is a much more solitary profession than it once was, at least while in the office. Generating a pleading, in a prior era, was more of a community effort in a way. The lawyer heard the pleading for the first time, in many instances, as the same time his secretary did. Over time, most secretaries were trusted to make comments on the pleadings. In the case of letters, they were often simply expected to be able to write one upon being asked to do so, something that still occurs to some degree today. But for pleadings, today, a lawyer tends to wall himself off by himself while drafting them, and any outside input tends to start after a relatively complete document has been drafted. Of course, with computers, it's much easier to circulate drafts and to change documents as needed.

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